DISCLOSURES
USA PATRIOT Act of 2001 and the Customer Identification Program
Important Information about Procedures for Opening a New Account
To help the government fight the funding of terrorism and money laundering activities, Federal law* requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account.
What this means to you: When you open an account, we will ask for your name, address, date of birth, taxpayer identification number and other information that will allow us to identify you. We may also ask to see your driver's license or other identifying documents. If we are unable to verify your identity, Financial Advisers of America may be unable to open an account for you.
*These procedures are mandated by Section 326 of the USA Patriot Act of 2001
Privacy Policy
Financial Advisers of America LLC (FAA) is committed to maintaining our customer's trust and confidence. We want you to understand how we protect your privacy when we collect information about you and how we keep that information confidential.
Your Non-Public Information: In connection with providing investment advice and product services, we collect information from you or other sources. Some of the non-public information we collect is your address, date of birth, Social Security number, occupation, financial goals, assets, and income. We also collect information about your transactions with us, our non-affiliated third parties or others; information received from credit or service bureaus, such as your credit history or employment status.
Sharing Your Non-Public Information: We may disclose the information collected as described above, to your registered representative, his/her manager; third parties designated by your written authorization; non-affiliated third parties that perform services for you on our behalf which may include, our clearing firm, investment companies or insurance companies, marketing services or other companies which provide support systems for our business; consumer reporting agencies; our attorney(s); accountants or auditors; government entities in response to subpoenas or as required by law or in compliance with regulatory entities. FAA does not sell their customer lists to any entity.
Safeguarding Your Information: We restrict access to your non-public personal information to individuals who perform duties that service your account needs and provide product support. We provide safeguards by maintaining physical, electronic and procedural safeguards so that we comply with our own policy, industry practices and federal standards. If you decide to close your account(s) or become an inactive customer with us, we will adhere to the privacy policies and practices as described in this notice.
Please contact our Compliance Department at 760-444-6300, should you have any questions.
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SEC Rule 11AC1-3 and Rule 606 (formerly known as Rule 11AC1-6)
Financial Advisers of America LLC (FAA) may route client orders for execution to our clearing firm, market centers or by using automated order entry systems on primary exchanges. These market centers may include dealers who are registered market makers in securities. FAA may be compensated for routing orders to dealers or may receive credits for exchange transaction fees from using automated order entry systems. However, FAA does not receive remuneration for directing equity order flow at this time.
Order routing decisions may be based on the size of the order, an opportunity for price improvement and quality of order executions. All orders are intended to be executed in compliance with best execution.
FAA will provide the order routing details upon written request, for orders executed six months prior. To obtain a copy of our quarterly routing report, please visit our contact information page here.
Business Continuity Plan
Financial Advisers of America LLC (FAA) has developed a Business Continuity Plan (BCP) on how we will respond to events that may significantly disrupt our business. Since the timing and impact of disasters and disruptions is unpredictable, we will have to be flexible in responding to actual events as they occur. In the event we execute this BCP, we ask you to visit this website as we will post critical information or instructions here for you. With that in mind, we are providing you with this information:
Contacting Us: FAA is a full service broker/dealer which introduces its accounts, on a fully disclosed basis to their clearing firm to facilitate its receipt and execution of securities transactions or direct with investment sponsors such as mutual fund companies or insurance carriers. If after a significant business disruption to FAA's home office and you cannot contact your registered representative, please visit our contact information page here.
For assistance with an account NOT held with NFS, please contact the sponsor firm directly, by calling their telephone number or visiting their website which may be listed on your monthly or quarterly statement.
Our Business Continuity Plan: We plan to recover quickly, given the scope and severity of a business disruption. We will respond by safeguarding our employees and property, making a financial and operational assessment, protecting the firm's books and records, and allowing our customers to transact business. Our business continuity plan addresses: data back up and recovery; all mission critical systems; financial and operational assessments; alternative communications with customers, employees, and regulators; alternate physical location of employees; critical supplier, contractor, bank and counter-party impact; regulatory reporting; and assuring our customers prompt access to their funds and securities if we are unable to continue our business.
National Financial backs up our important records in a geographically separate area. While every emergency situation poses unique problems based on external factors, such as time of day and the severity of the disruption, we have been advised by our clearing firm that its objective is to restore its own operations and be able to complete existing transactions and accept new transactions and payments within a four to twelve hour time period. Your orders and requests for funds and securities could be delayed during this period.
Varying Disruptions: Significant business disruptions can vary in their scope, such as to only our firm, a single building housing our firm, the business district or the city where our firm is located or the whole region. Within each of these areas, the severity of the disruption can also vary from minimal to severe.
In a disruption to FAA and/or the building, business district or city in which FAA's home office is located; FAA has duplicative systems that will be operated from a separate back-up ("alternate") site. This disruption may be caused by physical damage, technology problems, or an inability to have personnel arrive at the office. FAA will transfer its securities operations to one or more designated alternate site(s) located in the same city or in adjoining cities that are sufficiently separated from our main operations. An alternate site will be used to restore internal operations as well as electronic access and communications as soon as key employees are relocated. In this process, clients may experience a minor delay in reaching FAA's home office due to increased telephone calls, technology delays or other minor difficulties. FAA expects that any delay will be less than a 12-hour time period or a 24-hour time period for our telephone or ancillary communication systems.
In a disruption affecting the region where FAA's primary systems are located, FAA would intend to take advantage of any available branch or other facilities that may be located in other geographical regions to use in a limited capacity to resume operations temporarily. As a secondary back-up, FAA may enter into a "BCP Joint Pact" with another broker/dealer that currently operates in an adjoining region that will effectively leverage the use of technology and infrastructure so that we may continue our operations. In this process, clients may experience minor delays in reaching FAA's home office due to increased telephone calls, technology delays, or other minor difficulties. FAA expects any delay to be less than 24 hours.
Nevertheless, please be aware that due to the unpredictability of events, there can be no assurance that service will continue without interruption in certain circumstances; such as a regional blackout, a natural disaster or a terrorist attack. In the unlikely event, FAA has determined that it cannot resume operations within a reasonable amount of time, we will provide as much advance notice as possible regarding our ongoing operations.
Our business continuity plan is subject to periodic modification and it must be reviewed and updated on an annual basis. Any changes or updates will be promptly posted on this website. Alternatively, customers may obtain a copy of our business continuity plan by requesting a copy in writing. All requests should be sent to: Attention Compliance Department; 1930 Palomar Point Way, Suite 104; Carlsbad, CA 92008.
Revenue Sharing
Financial Advisers of America, LLC (FAA) directly receives extra compensation from product sponsors of direct participation programs, real estate investment trusts, third party money managers, mutual funds, variable annuities and variable life insurance products. The additional compensation from product sponsors allows them to provide training or educational presentations at our national sales and educational conference. The additional amounts that these product sponsors pay FAA vary from sponsor to sponsor and from one product to another. These payments are calculated as a percentage of sales ranging from 1% to 1.5%. The product sponsors that make these payments to FAA may change the calculations at anytime going forward. For a complete list of product companies that FAA receives additional compensation from and the amounts contributed, please email us at jlukehart@faahome.net.
For more information – If you have questions about these important disclosures, please contact your registered representative or our Compliance Department at 760-444-6300.